Our Privacy Policy

You shop on WeDecal.com because it's quick, fun and safe. But just to make sure you understand what's going on behind the scenes, here are the do's and the do nots:

• We do not store, handle, look at, read, share, have, host or fantasize about your credit card information.
• We do not give anyone other than our staff and the post office the chance to look at your postal address.
• We do not share any personal information including your e-mail address.
• We do not compile e-mail addresses so that we can mass spam you on non-related WeDecal information.
• We do not interfere with your orders or order information unless you explicitly ask us to.

However:

• We do track your user information and order information through the placement of a Cookie file on your computer.
• We do only store per-order information and non-personal information in these cookie files.
• We do attempt to get your order done as quick as possible and as correctly as possible.
• We do appreciate your business.
• We do love comments and you telling your friends how awesome we are!

Our Refund Policy

We take great pride in our work here at WeDecal.com. We make sure the quality of our products are as high as our expectations that you will love the products. If for some reason however your decals arrive and they are damaged in any way we are prepared to exchange your items only on the provision:

• A Photo of the damaged items are presented.
• The products were not used or attempted to be used/applied.
• The products were not mishandled in any inappropriate manner by the customer.
• No damage was purposely inflicted on the delivered packages by the customer.
• A written explanation is presented to the staff at WeDecal as to the customer's belief as to why they could of been damaged

WeDecal staff are committed to taking utmost care in the delivery and packaging of all our customer's products. Although damage can and does occur through domestic and international postal systems we are prepared to exchange items that may of incurred "serious" damage that would result in the delivered products to become "unusable". We Will exchange products only with the symptoms of:

• Ripped decal lettering.
• Missing parcels or missing products from parcel.
• Backing tape has slipped off and letters are joined together.

WeDecal however refuses to both refund or exchange customer's claims that we may suspect contains evidence or lack of opposing evidence that suggest product faults were due to customer use or mishandling. What that means is, if you broke it, you bought it. We are not and can not be held liable for customer's mishandling or applying/using our products incorrectly.

If there were any errors made on our part, the erroneous products will be replaced at our expense. A refund may also be requested at the discretion of the customer. However no orders can be cancelled after payment is received, also all orders correctly shipped and constructed cannot and will not be replaced or exchanged.

In layman's terms, if you received the order you asked for, don't come to us for a refund or exchange if you accidently stuck your decal down incorrectly!